Shipping policy
Shipping Policy
At Buhigift, we are committed to providing you with the best shopping experience, including transparent and reliable order delivery times.Tracking information and a secure checkout process are available for every order.
Please take a moment to understand our shipping process, including processing and delivery times, which may vary depending on your location.
•Order Tracking:
Tracking information is available for all orders and will typically be sent to you via email within 48 hours of shipment. You can also track your order here using the tracking number.
• Processing Time
Your order processing time is typically 3 to 5 business days.
During this time, our dedicated team will carefully prepare and verify your order to ensure it meets our quality standards.
Processing time may vary depending on the complexity of the order and product availability. Rest assured, we will do our best to complete your order and prepare it for shipment as quickly as possible.
•Delivery Time:
Most orders will arrive within 7-12 days, but some orders may take 15-25 days.
*Please note that estimated delivery times are for reference only. If the actual delivery time exceeds the above-mentioned time, we will not offer a refund or exchange, as we have no control over the logistics company/customs clearance/factory/other unforeseen circumstances.
Once your order is processed and packaged, we will entrust a reliable logistics partner for delivery. Since our customers are located worldwide, delivery times may vary depending on your location. Delivery times will vary based on the destination country/region and the delivery method you selected at checkout.
*Please note that delivery times may be affected by external factors beyond our control, such as customs inspections, local holidays, and unforeseen events. We recommend that you consider these potential delays when placing your order.
To keep you informed of delivery times and logistics information, we will send a confirmation email immediately after your order is shipped. You can check your order status via the tracking link in the confirmation email. Some logistics companies may require several days to update tracking information.
*The selection of the logistics company is entirely up to us.
•Taxes/Import Duties
All taxes, levies, import duties, or similar charges levied by any country are the responsibility of the recipient/buyer.
The consequences of failing to pay such taxes/customs duties are the responsibility of the recipient/buyer. The seller is not obligated to pay taxes/customs duties for the customer.
•Other Situations
If the package is returned for any reason, the customer/buyer will need to pay the reshipment fee (e.g., the recipient is not home or other circumstances).
•Delivery Failure
If the first delivery fails, the customer may need to contact the local post office/courier company to arrange pickup.
•Contact Us
if you encounter any problems with your order, please feel free to contact us at buhigift17@gmail.com.